The Guardian noticed that the service glitched, which lasted till end of end of yesterday, started from 12 noon.
It was noticed that telephone calls, SMS and even WhatsApp calls were seriously disrupted. Several customers could not call from network to network.
A subscriber, Shola Balogun, said she tried for hours to put a call through from her MTN line to 9mobile, “I couldn’t connect. Even MTN to MTN also failed. I thought I have been disconnected because of the NIN-SIM deadline, until I confirmed that others too had the same issue.”
MEANWHILE, MTN Nigeria has confirmed that it suffered a glitch that impacted user’s efforts across the country. The glitch caused uproar among many customers, who were not able to carry out business activities using their SIMs.
In a statement yesterday, the telecommunications provider said its engineers are working hard to resolve the network issues.
The multinational giants said: “You have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services.
“Our engineers are working hard to resolve with services gradually being restored in some areas. We apologise for the inconvenience and ask for your patience and understanding as the team works to restore full service soonest.”
